Learn the 7 Most Common Roller Shutter Door Problems

Blog > Roller Shutters > Learn the 7 Most Common Roller Shutter Door Problems

So you’ve tried to operate your roller shutter and all of a sudden, it’s stopped working.

What do you do?

Well, the first thing you should do is check the 7 common faults, you can do this yourself and potentially prevent the cost of an emergency callout.

What are the most common problems?

1. Power Source

Before you do anything else, check the power source. Is it turned on? Are there any lights to indicate this?

2. Emergency release chain

Pull the emergency release chain to see if the door responds.

3. Tracks/Rails

There may be dirt or debris in the tracks and rails.

Take a look and remove it if there is.

4. Overheating

Have you been operating the door frequently in a short space of time? The motor may have overheated.

Leave it to cool down for a while and try again.

5. Proximity Sensors

If your door only opens half way, it may be due to the proximity sensors being covered in dirt or damaged. Check them and make sure they are OK.

6. Door Structure

Check the door structure for any buckles or dents.

In some cases you may be able to knock them out. But if you’re not confident, I recommend calling a professional before you make it worse.

7. Clash of the code

A very common problem is if a neighbour’s shutter is using the same code as yours.

These and other common problems can be remedied by a quick call to the installer. At SRL Limited, we offer 24hour call-outs in the Manchester area.

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  • azuka says:

    the machine is not rolling please what can be the cause

  • rao says:

    Our rolling shutter not going up.
    whats happanl

  • Hasan says:

    My rolling shutter doesn’t go full up like it’s supposed to – it sort of hangs a few inches lower instead of completely hiding in the box. I’m worried it might slip down and hit a customer on the head. I keep pushing it up but it rolls down a little bit and is showing. How can I force it to stay where it should?

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